About shipment services
For USA, Spain and Russia, we send products from oversea warehouse when they are in stock.
For other countries, we provide different shipping method accordingly.
About Customs Tax
For some models (V300, V400P, V660, V600), we suggest buyers of these countries buy from oversea warehouse when they are in stock, in that case no customs tax needed to be paid.
For other countries, your product will be shipped from Chinese warehouse, we will follow the rules of Aliexpress and declare real value of the order. Buyer have the responsibility to clear custom and we can provide invoice of the order if buyer needs. If the package was returned because buyer does not pay for the tax, we won’t resend or refund for these orders.
About Return & Refund
1. If there are problems of the products, please contact our customer service immediately.
2. All returned items must be put in original package and a valid tracking number is required, also please state the return reason and your order number. We will manage a refund when the returned unit with all components in original package is received.
3. The shipping fee produced by return should be paid by the buyer.
If you have any problem about your order, please contact our customer service online asap and we will spare no effort to solve the problem for you.
If you are satisfied with our product, please kindly leave a positive feedback. Thank you.